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Chief Information Officer · Trilogy Care
CIOInnovatorTechnology & Transformation LeaderStrategistSolution Architecture, Cloud, & SaaS
I lead technology, data, cybersecurity and AI at Trilogy Care. Before that: architecture for Queensland’s courts, two companies of my own in software R&D and consulting, and Oracle.
Profile
Chief Information Officer with more than 30 years in technology, from hands-on engineering at Oracle to executive leadership. At Trilogy Care I lead technology, data, cybersecurity and AI for a national home care provider. I grew the technology team from 12 to 43 people (including indirect reports), built the platform that delivered Support at Home, and wrote TC Assistant: a human-centred way for the whole workforce to work with AI, combining the power of a secure data lake with LLMs and agents.
My career spans enterprise architecture, integration and data platforms in government and commercial settings. Highlights include Suncorp's PeopleHub, bringing Suncorp, Vero, Asteron, Promina, AAMI and GIO onto one HR and payroll platform, Queensland's Legal Practitioner Portal and Courts API, the Crime and Corruption Commission's intelligence data migration, procurement automation for MPC Kinetic, the Bank of Queensland integration, and Oracle Web ADI, still used worldwide more than 20 years on. For fifteen years I ran my own consultancies, omniEffect and Next Data, advising and delivering for clients across banking, government, utilities, media and public safety, and sold a software business. I hold a US patent for a data management system, and Gartner named my integration platform a Cool Vendor in 2015. I turn strategy into working platforms, and I still build.
Now
Feb 2025 – Present · Brisbane
Lead Trilogy Care's technology, data, cybersecurity and AI agenda as a member of the executive leadership team, supporting older Australians to live independently with dignity and control.
Selected work
Ten pieces of work across three decades, with the numbers behind them: from Support at Home and the AI platform at Trilogy Care to the Suncorp data hub and the Oracle tooling that still ships today.
2025 – 2026 · Trilogy Care
I led and directed the teams that rebuilt Trilogy Care's platform for the national aged-care reform, stepping in to fix and complete work where gaps existed and pushing the team leaders to deliver. Live from day one, with government claiming now fully automated.
2025 – now · Trilogy Care
Software I wrote: a human-centred way of working with AI for the whole workforce. It combines the power of a secure data lake with chat, files, projects and task management, multiple LLMs and AI agents in one governed workspace, and Workspaces gives each colleague a Claude Code terminal.
Walkthrough and colleague testimonials(password)2025 – 2026 · Trilogy Care
Claude Code for every engineer, with Linear and spec-driven delivery, while growing the technology team from 12 to 43 people, including indirect reports, across product development, data and AI, security and cloud. Three of four DORA metrics reached elite.
2021 – 2024 · DJAG Queensland
Online filing of committal applications, integrated in real time with QWIC through the Courts API and verified against the Queensland Law Society. The Courts API also carries bail data to the Queensland Police Service and won the department’s Innovation Award.
Now the Online Services Portal2008 – 2012 · omniEffect · Suncorp Group
After the Suncorp Group mergers, PeopleHub brought the HR and payroll of Suncorp, Vero, Asteron, Promina, AAMI and GIO onto one platform, built on Universal. It migrated every target payroll system with little to no impact on production, and ran continuously from 2009.
2004 – 2015 · omniEffect · TechConnect
The integration platform I invented and built: over $3M of R&D, a US patent, acquisition of the IP by TechConnect in 2013, and a Gartner Cool Vendor in Integration in 2015.
2000 – 2004 · Oracle
The Excel-to-ERP integration I helped architect, from the first prototypes shown at Apps-World 2000. It moved Oracle ADI to the web, used AJAX before it had a name, and still ships with Oracle E-Business Suite.
2012 · omniEffect · MPC Kinetic
Integrated procurement for a $700M civil contractor with $20–30M a month flowing through it. Their CIO’s verdict: “integration should not be this fast.”
2018 – 2019 · Next Data · Crime and Corruption Commission
Invited by the CIO and working under a Federal security clearance, I consolidated key CCC systems into a common data model on Next Data Engine, with graph analytics (Neo4j) and AI-driven P.O.L.E. analysis, and presented the results to the board.
1997 – 1999 · Oracle
Multi-system integration over BEA Tuxedo and a migration to Oracle 8, leading the architecture team. Oracle QOOL Club and Consultant of the Year in 1999, and enterprise architecture methods adopted across Oracle Consulting.
Consulting
Through omniEffect and Next Data I sold, negotiated and delivered the work myself: consulting, product licences and R&D, for CIOs and business owners across eight industries. Before that, Oracle Consulting named me Consultant of the Year.
$5M+
consulting and product revenue as a director
$2M+
R&D, two products, nine successful claims
20+
clients, many over several years
Banking and insurance
Suncorp Group · Bank of Queensland · CGU Insurance
Manufacturing and engineering
MPC Kinetic · LogiCamms
Utilities and resources
Cleanaway · DHI · Bundaberg Sugar
Media and marketing
The Guardian · GPY&R
Communications
MobiMedia · Truphone
ICT
Microsoft · Melbourne IT
Public safety
Crime and Corruption Commission · Australian Defence Force
Government, education and other
Brisbane City Council · Griffith University · Nautilus Minerals · Aerospace Australia · VM Learning
At Oracle: the Guardian, Merrill Lynch, Toyota Europe, UPS, Reuters, Bank of Queensland, Queensland Health, Energex, Comalco and several Queensland councils.
Experience
Every role, with the detail. Open any role for its full responsibilities and achievements.
Feb 2025 – Present
Trilogy Care · Brisbane
Lead Trilogy Care's technology, data, cybersecurity and AI agenda as a member of the executive leadership team, supporting older Australians to live independently with dignity and control.
2022 – Feb 2025
Department of Justice and Attorney-General, Queensland · Brisbane
Led the strategic direction and execution of architecture and integration initiatives across the department.
2020 – 2022
Department of Justice and Attorney-General, Queensland · Brisbane
Designed and implemented technology solutions supporting the department's mission and operations, working with internal and external stakeholders to meet business requirements and strategic goals.
2015 – 2019
Next Data Pty Ltd · Brisbane
Founded a smaller, focused venture with a team of up to five, building apps quickly on a new generative application technology, Next Data Engine, so clients got working solutions from fast consulting engagements. Worked with innovative start-ups and government on user-centred technology, created new intellectual property, and provided strategic advice and technical capability reviews.
2013 – 2015
TechConnect IT Solutions Pty Ltd · Brisbane
As product owner and lead developer for Universal Platform (iPaaS), expanded the product's customer base and capabilities, oversaw new releases, liaised with Gartner, and took part in Gartner shows and customer sales initiatives.
2004 – 2013
omniEffect Pty Ltd · Brisbane
After Oracle, founded omniEffect as a consultancy providing strategic advice, specialised solutions and bespoke enterprise application development, focused on better end-user experiences and streamlined data integration. Partnered with Microsoft, Oracle, Adobe, DHI and Macquarie Telecom, among others. Clients included Suncorp Metway, CGU Insurance, LogiCamms, MPC Kinetic, Cleanaway, Brisbane City Council, Blue Care and Bundaberg Sugar.
2000 – 2004
Oracle · Brisbane, with time at Oracle Reading (UK) and Oracle Ireland
A key figure in the development of Oracle Web ADI (Web Applications Desktop Integrator), which still ships with Oracle E-Business Suite and is used by accountants worldwide in 28+ languages, and instrumental in establishing the Brisbane Oracle Application Development Centre. Promoted and integrated Web ADI with the Oracle E-Business Suite teams in the UK and US, presented regularly at UK Oracle User Groups on Financials, contributed Oracle features, and took part in US architecture and product groups.
1997 – 2000
Oracle · Brisbane
Delivered solutions for consulting engagements across diverse clients, providing strategic and technical support for implementing and optimising Oracle technologies. Mentored junior consultants in the practice.
1996 – 1997
G.E.M.M · Gold Coast
Developed and deployed bespoke applications on Windows NT and Sun Solaris with Oracle Forms 4.5, 5.0 and Forms Server, across multiple releases and patches of the flagship product, Profit, an online inventory and retail system.
1994 – 1995
Queensland Rural Adjustment Authority · Brisbane
Managed bespoke applications, data analytics and reporting, supporting more than 60 staff.
1993 – 1994
Queensland Industry Development Corporation · Brisbane
First technology role, developing mainframe and database applications.
Expertise
Writing and projects
Where I share how I work, talk technology, and keep building.
My blog and the home of the Push Manifesto, the principles I work by for innovation and progress. I publish essays on delivery and AI there, plus open guides on how I work: project architecture, writing with AI, thinking tools for getting unstuck, reading data, people and strategy.
Co-host of Space Welders, a weekly technology, programming and science podcast: 91 episodes from 2015 to 2017, placed in the top three at the Australian Podcast Awards.
A worked example of how I build with AI: a self-hosted, privacy-first practice management platform for mental health professionals, with AI in every workflow. It writes structured session notes, answers from the practice's own clinical guidelines, and installs in one click. I built it solo in eight weekends with Claude Code on a Claude Max plan; it is now in beta.
Founder and builder of WiseJNRS, a family technology and music studio: original music, and native apps for iPhone, Apple Watch, Apple TV and CarPlay on the App Store.
Recognition
Department of Justice and Attorney-General, Queensland
Recognised for the novel design and implementation of information sharing with the Courts API, showing outstanding innovation and excellence in solution architecture.
Gartner
Universal Platform, an iPaaS by TechConnect IT Solutions (IP purchased from omniEffect), lets business users connect and visualise data across applications in a single integration environment, with workload scaling, flexible configuration and cloud deployment on AWS and Azure. The award recognised its fit for the flexible, innovative integration needs of digital enterprises.
Oracle Australia
For the Bank of Queensland project: multi-system integration using BEA Tuxedo over a WAN, migrating SQL Server databases to Oracle 8, custom PL/SQL parsing utilities, Tuxedo FML programs and Lotus Notes interfaces. Managed the team, optimised Oracle SQL*Net and delivered key components.
Oracle Australia
For research into the new Oracle Partitioning feature in the Oracle 8 Beta Program.
Patent · filed 18 December 2011
US 11884374 · WIPO WO2013106883
The data management system at the core of the Universal Platform iPaaS: connecting and visualising data across enterprise applications, with workload scaling and cloud deployment on AWS and Azure.
View on WIPOTalk · APIdays Australia · 11 August 2016
From enterprise integration patterns and iPaaS architecture to using integrated data for prediction, drawing on founding and exiting omniEffect.
Watch on InfoQEducation
Bachelor of Information Technology, University of Southern Queensland, Toowoomba. Majoring in Commercial Computing, End-User Computing and Computer Science, with a Human Resources minor.
Video
Award footage, product launches and a pitch, plus a longer archive of talks and demos on YouTube.
Department of Justice and Attorney-General Innovation Award recognition
Overview of enterprise platform development
Integration with Salesforce ecosystem
Pitching for Digital Transformation Manager role at Queensland Art Gallery & Gallery of Modern Art
Archive
Product guides, whitepapers and case studies from the work above.
Photos
Conferences, community work and the occasional home-made touch screen.
WebDU 2008 - Presenting
OE + MacTel Conference
MacTel - Virtual Data Centre
MacTel Conference
MacTel - The Team
Community - Christmas Lunch
Community Outreach
Inspiring the Next Generation
Homemade Touch Screen 2007
South Bank Display
South Bank Tech Demo
Touch Screen Innovation
Office Life
For roles, board work, speaking or a conversation about AI in care, email or connect on LinkedIn.
Part of WiseJNRS · Updated October 2026
